Thehotelsofmorocco.com- Your privacy is our most important business!
Policy Summary
We respect the privacy of our users, and do not collect information from you without your knowledge. We need the following information in order to process your requests: your name, e-mail address and mailing address. If you are making a reservation, we also ask for your telephone number, fax number, your credit card number and its expiry date. We also ask for personally identifiable information about other people for whom you are booking reservations. We use this information only to reserve the room with the hotel. We use the information we collect to process your requests and to notify you of its status. We will not release your registration, personalization and usage data to outside organizations. We may however use information collected for market analysis and we may provide aggregate statistics to reputable third party vendors. We will not include any information that will personally identify any individual to any third party.
You acknowledge and agree that we may, from time to time, access your account and other parts of the service as necessary to identify, investigate or resolve technical problems or to respond to service complaints.
If you choose to personalize this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, or remove or edit content at our sole discretion.
Please use Internet E-Mail only to send Us non-confidential notes. Do not include confidential personal or private information. For your protection, our responses will not include any confidential information. Please do not use Internet E-Mail to send us transaction instructions (e.g. Credit card or bank information). Customers who choose to send Internet E-Mail messages to Us that contain confidential, private or personal information do so entirely at their own risk.
Cookies
When you visit our Site, you are initially given a "cookie", and your computer is assigned an ID number. A cookie is a commonly used device which stores information placed by a Web site in a storage place on your own computer. Our cookies do not contain any personally identifying information. We use cookies to track your computer's usage patterns on our Site, and to enhance your visit to the Site. We also use cookies to collect and maintain aggregate Web site data (such as the number of visitors to a particular site) which helps us see which areas are popular with our users and which are not. Among other things, this helps us improve and update the Site, based on such data as total number of visitors and pages viewed. If you don't like cookies, your web browser likely includes an option that allows you not to accept them. We don't recommend using this option, however, as it makes browsing our Site a less enjoyable experience because the Site is not able to recognize you and your preferences for information.
Once you have visited our Site and accepted our cookie, your ID number is automatically assigned to your computer whenever you surf our Site. Despite the fact that you remain anonymous until you enter personal information in the Site, the ID number allows us to log your session, so that we may better assist you should you need some individualized service or support. Once you enter personal information in the Site, we associate your ID number with your contact information so we can recognize you on a future visit. We also use it to keep track of your "hot buttons" (information that appears to be of personal interest to you).
Log Files
Like most standard Website servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, diagnose problems with our servers and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. We use a tracking utility called ATG Dynamo that uses log files to analyze user movement
Please be aware that we have links on our site that may collect personally identifiable information about you. This privacy policy does not cover the information practices or policies of such websites.
Emails about Special Offers and Opt-Out
It is our intention to only send you e-mail communications that will be useful to you and that you want to receive. We may occasionally send notifications of new products, services, service announcements or offers from us to your designated email address. You may opt out of receiving these notifications from us at any time by informing us at this email address webmaster@thehotelsofmorocco.com
Customer Service
We commutate with your on a regular basis to provide requested services and in regard to issues relating to your account. We reply via email, fax or phone as applicable.
Making a Hotel Reservation
If you elect to make a room reservation through Our web sites, you will need to furnish your name, telephone number, email address and credit card type, number and expiration date, in addition to the dates of your stay, the number of rooms you will require and the number of adults and children online. The information you furnish when making a reservation will be used to fulfill your reservation and may be used as otherwise disclosed in this policy.
Meeting Planners - Request for Proposal
Meeting Planners that are interested in receiving information concerning rates and availability at a particular hotel can do so by completing an online "Corporate Services" with their contact information and meeting requirements.
Links To Other Web sites
We are not responsible for the data collection practices, the privacy policies or the content of Web sites other than this Site, including any Web sites that are accessible via a link from this Site.
Disclosure to Third Parties
We will not sell, trade or rent any information to any third party outside of Thehotelsofmorocco.com. Disclosure may only be made upon an order from a Judicial or Regulatory Authority.
We may also disclose information against someone who poses a threat to thehotelsofmorocco.com interests (such as customer fraud) or whose activities could bring harm to others.
Disclosure to Third Parties
We will not sell, trade or rent any information to any third party outside of Thehotelsofmorocco.com. Disclosure may only be made upon an order from a Judicial or Regulatory Authority.
We may also disclose information against someone who poses a threat to thehotelsofmorocco.com interests (such as customer fraud) or whose activities could bring harm to others.
Third Party intermediaries
We use an outside credit card processing company and banks to bill users for goods and services. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes.
Disclosure to Third Parties
We will not sell, trade or rent any information to any third party outside of Thehotelsofmorocco.com. Disclosure may only be made upon an order from a Judicial or Regulatory Authority.
Suppliers
We provide information about travel and travel reservations to our affiliate suppliers (hotels and tourism companies) to fulfill your travel reservations. Although thehotelsofmorocco.com affiliate with reputable institutions only, we have not placed limitations on these suppliers from using or disclosing your information without your permission. Therefore, we recommend that you review our suppliers' privacy policies if you have concerns.
Affiliated Websites
If you were referred to thehotelsofmorocco.com from another website, portal or search engine, referring websites may have personally identifiable information about you. Although thehotelsofmorocco.com associates with reputable companies only, we have not placed limitations on the referring website companies from using or disclosing your information without your permission. Therefore you are encouraged to review the information privacy statements of any websites that referred you to thehotelsofmorocco.com.
Legal Terms and Conditions
Your use of Our Site indicates your agreement to this policy and your agreement to be bound by Our Legal Terms and Conditions.
What Information Is Secure And What Isn't?
We always take the utmost care to ensure that the data we obtain from you is not used in a way that you may be unaware of or not agreeable to. For example, due to the personal nature of the information you give when making a reservation, the reservation system is secure, such that your credit card number is protected.
However, there are a few special cases worth noting when you are contemplating giving personal information to us. It is important to note that any e-mail communication to and from our Site is not secure. This is a risk inherent in the use of e-mail. Please be aware of this when requesting information or sending forms to Us by e-mail (from the Contact Us section of the site). We recommend that you do not include any confidential information when using the e-mail forms in the site (for example do not provide credit card numbers here). For your protection, our e-mail responses to you will not include any confidential information.
Security
thehotelsofmorocco.com takes every precaution to protect our user's information. When users submit sensitive information via the website, their information is protected both online and off-line.
When our reservation order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just surfing.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our user's information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, all employees are kept up-to-date on our security and privacy practices. Every time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our user's information is protected. Finally, the servers that store personally identifiable information are in a secure environment.
Conclusion
Your privacy concerns are important to Us. We hope this Privacy Policy has been helpful to you. If you have questions regarding this Privacy Policy, please feel free to email Us at webmaster@thehotelsofmorocco.com. |
